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Suffolk University Case Study

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Suffolk University is located in Boston, MA and has a student population of just over 8,000 students. The challenge facing Suffolk University was its requirements to adhere to the address formatting standards of the City of Boston. Suffolk University needed a quick and seamless solution to meet the address formatting standards requirements for the City of Boston while also maintaining the standard without undertaking the monumental task of correcting and formatting all of the student addresses in their Colleague® by Ellucian® Student Information System.

Suffolk University is located in Boston, MA and has a student population of just over 8,000 students. The challenge facing Suffolk University was its requirements to adhere to the address formatting standards of the City of Boston. Suffolk University needed a quick and seamless solution to meet the address formatting standards requirements for the City of Boston while also maintaining the standard without undertaking the monumental task of correcting and formatting all of the student addresses in their Colleague® by Ellucian® Student Information System.

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Hourglass Icon
Hourglass Icon

Improved Efficiency and Time Savings

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Money Icon
Money Icon

Reduced Mailing Costs

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Student Icon

Improved Student Communications

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Data Mail Icon

Standardized Data Enterprise-wide

Student Icon
Student Icon

Improved Student Communications

Data Mail Icon
Data Mail Icon

Standardized Data Enterprise-wide

SOLUTION

Runner Enterprise Data Quality (Runner EDQ) has contact data quality solutions for all channels of communications for engaging students throughout their lifecycle at an institution.


Suffolk University chose Runner EDQ's CLEAN_Address® for its Colleague® by Ellucian® Student Information System as its integrated, enterprise-wide solution. By using CLEAN_Address to validate both domestic and international addresses in real-time and in batch within the Colleague Student Information System, Suffolk University was able to meet all of the address formatting requirements for the City of Boston while eliminating their data quality issues at an enterprise-wide level.


Suffolk University used CLEAN_Address integrated in Colleague and combined that with Runner EDQ's CLEAN_File for dealing with imported lists to maintain address formatting, eliminate incorrect addresses, increase engagement and reduce the costs associated with their data integrity issues.

Runner Enterprise Data Quality (Runner EDQ) has contact data quality solutions for all channels of communications for engaging students throughout their lifecycle at an institution.


Suffolk University chose Runner EDQ's CLEAN_Address® for its Colleague® by Ellucian® Student Information System as its integrated, enterprise-wide solution. By using CLEAN_Address to validate both domestic and international addresses in real-time and in batch within the Colleague Student Information System, Suffolk University was able to meet all of the address formatting requirements for the City of Boston while eliminating their data quality issues at an enterprise-wide level.


Suffolk University used CLEAN_Address integrated in Colleague and combined that with Runner EDQ's CLEAN_File for dealing with imported lists to maintain address formatting, eliminate incorrect addresses, increase engagement and reduce the costs associated with their data integrity issues.

RESULTS

The implementation of CLEAN_Address made it quick and easy for Suffolk University to validate prospect and student addresses while adhering to the City of Boston's address formatting standard. By maintaining the address formatting standard, Suffolk University was able to increase student communications and avoid any fines from the City of Boston associated with address formatting errors as part of the City's stringent reporting requirements. Additionally, Suffolk University has been able to assign preferred city names for its alumni who were wanting to keep prominent city names versus the default city names assigned to them due to the ZIP Code™ they lived in as assigned by the United States Postal Service.


By using Runner EDQ's solutions Suffolk University was able to meet and exceed their original need while almost eliminating the numerous costs associated with inaccurate addresses. With the reduction of returned mail, manual entry efforts and the avoidance of potential fines by the City of Boston, Suffolk University has saved significant amounts of money per year while communicating better with its prospect and enrolled students as well as its alumni.

The implementation of CLEAN_Address made it quick and easy for Suffolk University to validate prospect and student addresses while adhering to the City of Boston's address formatting standard. By maintaining the address formatting standard, Suffolk University was able to increase student communications and avoid any fines from the City of Boston associated with address formatting errors as part of the City's stringent reporting requirements. Additionally, Suffolk University has been able to assign preferred city names for its alumni who were wanting to keep prominent city names versus the default city names assigned to them due to the ZIP Code™ they lived in as assigned by the United States Postal Service.


By using Runner EDQ's solutions Suffolk University was able to meet and exceed their original need while almost eliminating the numerous costs associated with inaccurate addresses. With the reduction of returned mail, manual entry efforts and the avoidance of potential fines by the City of Boston, Suffolk University has saved significant amounts of money per year while communicating better with its prospect and enrolled students as well as its alumni.

COMPLETE CONTACT DATA FOR THE STUDENT LIFECYCLE

COMPLETE CONTACT DATA FOR THE STUDENT LIFECYCLE

COMPLETE CONTACT DATA FOR THE STUDENT LIFECYCLE

Student Lifecycle CLEAN_Address Icon
Student Lifecycle CLEAN_Address Icon
Student Lifecycle CLEAN_Address Icon

CLEAN_Address®

CLEAN_Address®

CLEAN_Address®

Student Lifecycle Moving Icon
Student Lifecycle Moving Icon

Change of Address Processing

Change of Address Processing

Student Lifecycle Email Icon

Email

Email

Student Lifecycle Geocoding Icon

GeoCoding

GeoCoding

Student Lifecycle International Icon

International Postal Data

International Postal Data

Student Lifecycle RBDI Icon

Residential / Business Indicator

Residential / Business Indicator

Student Lifecycle Phone Icon

Phone

Phone

Student Lifecycle Social Media Icon

Social Media

Social Media

There are countless factors that contribute to data inaccuracies. Reasons such as misspelled street names, missing apartment numbers, incorrect postal codes, missing contact information, and transposed house numbers are just a few examples of grounds for data error. With over 50 million individuals, families, and businesses moving each year, it is crucial to keep contact data as accurate and up-to-date as possible. Verify, correct, update, and standardize your contact data using the leading integrated data quality solution for Higher Education from Runner EDQ.

There are countless factors that contribute to data inaccuracies. Reasons such as misspelled street names, missing apartment numbers, incorrect postal codes, missing contact information, and transposed house numbers are just a few examples of grounds for data error. With over 50 million individuals, families, and businesses moving each year, it is crucial to keep contact data as accurate and up-to-date as possible. Verify, correct, update, and standardize your contact data using the leading integrated data quality solution for Higher Education from Runner EDQ.

CLEAN Integrated Enterprise Contact Data

CLEAN Integrated Enterprise Contact Data

CLEAN_Student Lifecycle
CLEAN_Student Lifecycle

From prospect to graduation, CLEAN_ADDRESS® is the solution for dealing with all of your student contact data throughout the various stages of a student’s lifecycle!

From prospect to graduation, CLEAN_ADDRESS® is the solution for dealing with all of your student contact data throughout the various stages of a student’s lifecycle!

From prospect to graduation, CLEAN_ADDRESS® is the solution for dealing with all of your student contact data throughout the various stages of a student’s lifecycle!

Runner EDQ - The LEADER in integrated contact data quality for over 20 years!

Runner EDQ - The LEADER in integrated contact data quality for over 20 years!

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