Your subscription to Runner EDQ entitles you to access our technical support expertise Monday – Friday from 9 am – 6 pm (Eastern Time). Note: After-hours support is available for emergency situations only (e.g., production is down). Runner EDQ’s technical support is designed to maximize uptime and reduce your internal IT costs. Our Enterprise Customer Support organization is dedicated to resolving your issues quickly and effectively. Every support engagement is an opportunity for us to demonstrate our commitment to your success. You can count on us to help you get the most from your Runner EDQ technology investments. Please refer to the information below for more details about Runner EDQ’s enterprise technical support.